Contact Us Contact Us 3540 Blue Rock Road Cincinnati, OH 45239 PHONE: 513-741-3244 FAX: 513-741-6242 Hours of Operation Monday-Thursday 8:00am-5:00pm Friday 8:00am-4:30pm Saturdays by appointment. 24 Hour Emergency Claim Support Line: 513-470-4845 Contact our staff: Mike Heister, CIC President 513-741-3244 mike@heisterinsurance.com Nancy Lewis, CIC, CISR Office Manager 513-741-3244 nancy@heisterinsurance.com Colleen Miles, CISR Marketing 513-741-3244 colleen@heisterinsurance.com