Contact Us Contact Us 3540 Blue Rock RoadCincinnati, OH 45239PHONE: 513-741-3244 TEXT: 513-741-3244FAX: 513-741-3244 Hours of Operation Monday-Thursday 8:00am-5:00pm Friday 8:00am-4:30pm Saturdays by appointment. 24 Hour Emergency Claim Support Line: 513-470-4845 Contact our staff: Mike Heister, CIC President 513-741-3244mike@heisterinsurance.com Colleen Heister-Miles, CIC, CISR Vice President 513-741-3244colleen@heisterinsurance.com Jill Geisen Senior Account Manager 513-741-3244jill@heisterinsurance.com Nancy Lewis, CIC, CISR Office Assistant 513-741-3244nancy@heisterinsurance.com